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Our Promise

Our Promise

Honesty is our Best Policy

1st Stop Cars is a family built business with qualified staff and MOT testers.

Our aim:

“To give you peace of mind”.

Our pledge:

To only fit the parts your vehicle requires.

To only give honest advice.

To only carry our repairs with customer consent.

Values

All members at 1st Stop Cars have agreed to the following statements:-

    Commitment

  • Attempt to give 100% effort in everything we agree to do.
  • Only commit to things we are prepared to do.
    Ownership

  • Consistently operate above the line.
  • Take responsibility for our actions and all following outcomes that take place at work and at home.
    Integrity / Honesty

  • Always speak the truth as we see it.
  • Practice what we teach.
  • Communicate any potential problems at the first opportunity.
    Excellence

  • Always produce workmanship of exceptional quality.
  • Always look to improve ourselves and the way we do things.
    Communication

  • Always apologise for any upset caused to a team member or customer.
  • Only talk positively about a person.
    Successes

  • Always achieve a successful outcome in whatever we are doing.
    Education

  • Learn from our mistakes.
  • Always share our knowledge and skills to any team member.
    Team Work

  • Be willing to do what ever it takes to achieve team goals.
  • Ask for help whenever we need it and give help when asked.
  • Show our appreciation to all those who help us.
    Enjoyment

  • Enjoy what we do and celebrate our achievements weekly.
    Systems

  • Follow the current work place systems, as well as new systems when they are introduced for continued improvement.
    Consistency

  • Be disciplined in our work so our success grows and results are consistent.